Entry Karo
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Privacy Policy

Last updated: 7 July 2026 · Applies to the Entry Karo mobile app and this website

Entry Karo ("we", "us", "our") is the Data Fiduciary for personal data processed through the app, as defined under India's Digital Personal Data Protection Act, 2023 ("DPDP Act"). This policy explains what we collect, why, your rights, and how to reach our Grievance Officer.
1. Information we collect 2. Legal basis & consent 3. How we use your information 4. Sharing with processors & third parties 5. Cross-border data transfer 6. Retention & deletion 7. Security 8. Children's data 9. Your rights as a Data Principal 10. Breach notification 11. Grievance Officer 12. Data Protection Board of India 13. Changes to this policy 14. Contact us

1. Information we collect

Account information

  • Name, email address, phone number
  • Password (stored encrypted, never visible to us in plain text)
  • Role (resident, guard, admin) and society/unit assignment

Visitor & entry data

  • Visitor name, phone number, and photo (for visitor passes and walk-in entries)
  • Entry/exit timestamps and gate logs
  • QR pass data

Complaint data

  • Complaint text, photos, and status submitted by residents

Device & technical data

  • Push notification token, used to deliver entry and pass alerts
  • Camera access — used only for QR scanning and photo capture at the point you submit a pass, entry, or complaint

Sign-in data

If you use Google or Apple Sign-In, we receive your name and email from that provider to create your account. We never receive your password.

2. Legal basis & consent

We process your personal data on the basis of your explicit, informed consent, given at account creation, for the specified purpose of operating gate security and visitor management features for your society. You may withdraw consent at any time by deleting your account (see Section 9), though this will disable app functionality tied to your account.

3. How we use your information

We use collected data only to:

  • Operate core features — visitor passes, gate entry verification, guard logs, complaints
  • Send push notifications relevant to your account (visitor arrival, pass approval, complaint updates)
  • Authenticate and secure your account
  • Give society/company admins visibility into their own property's activity only

We do not sell your data. We do not use your data for advertising or profiling.

4. Sharing with processors & third parties

  • Supabase — our backend infrastructure provider, stores app data on our behalf, encrypted in transit (TLS)
  • OneSignal — push notification provider, receives a device token only, to deliver notifications
  • Google / Apple — sign-in providers, used only if you choose those sign-in methods

We do not share your personal data with any other third party, and we never sell it.

5. Cross-border data transfer

Our infrastructure providers may process data on servers located outside India. Where this occurs, we ensure processors are contractually bound to protect your data to a standard consistent with the DPDP Act. We do not transfer data to any country restricted by the Central Government under the DPDP Act.

6. Retention & deletion

We retain your data only as long as your account is active and as necessary for the purpose it was collected. You may request account deletion at any time via mohinderpunia82@gmail.com. On request, we delete your account and associated personal data within 30 days, except where retention is required by law, for active society security records, or to resolve an open complaint you filed.

7. Security

We use industry-standard encryption in transit (TLS) and row-level access controls to restrict data access to only the society or company the data belongs to. Access to production data is limited to authorized personnel.

8. Children's data

Entry Karo is intended for use by adults — residents, guards, and administrators — and is not directed at children. Where a visitor entry involves a minor (e.g. a child guest), the minimal data recorded (name, photo) is provided and controlled by the resident or guard, not the minor. We do not knowingly create accounts for individuals under 18. If we learn a child's account was created without verifiable parental consent, we will delete it.

9. Your rights as a Data Principal

Under the DPDP Act, you have the right to:

  • Access a summary of the personal data we hold about you
  • Correct inaccurate or outdated data
  • Erase your data, once it's no longer needed for the purpose collected
  • Withdraw consent at any time, as easily as it was given
  • Nominate another individual to exercise these rights on your behalf in the event of death or incapacity
  • Grievance redressal — raise a complaint with us before approaching the Data Protection Board

To exercise any of these rights, contact our Grievance Officer below.

10. Breach notification

In the event of a personal data breach, we will notify the Data Protection Board of India and affected Data Principals as required under the DPDP Act, without undue delay.

11. Grievance Officer

Name: [GRIEVANCE OFFICER NAME]
Email: mohinderpunia82@gmail.com
Response time: we aim to acknowledge grievances within 7 days and resolve within 30 days.

12. Data Protection Board of India

If you're not satisfied with our response, you may escalate your grievance to the Data Protection Board of India, established under the DPDP Act, 2023.

13. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via the app or email, and the "last updated" date above will reflect the latest revision.

14. Contact us

Questions about this policy or your data:
Email: mohinderpunia82@gmail.com
Website: entrykaro.com

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